Cancellation and Payment Policy

Reservations are guaranteed upon payment of 50% of the amount by the chosen means of payment at the time of booking.
The reservation is confirmed upon receipt of proof of payment of this 50% by email to info@charm-in.pt.
Failure to pay this amount will result in the automatic cancellation of the
The remaining amount of the reservation must be paid by the methods mentioned by the unit (Charm-In- Center) on the day of Check-In or days prior to the arrival of the guests.
The conditions for canceling a reservation depend on how far in advance you give notice:

-If it is up to 10 days before the check-in date, there is a full refund of the amount paid for the reservation;

-If it is within 9 days prior to check-in, 50% of the total amount of the reservation will be charged.

If the guest does not show up on the day of the reservation, it is considered a “no-show” and there is no place to return any of the money.

-Guests who have already settled in can cancel their stay without refund.

Payment terms

Payment for your stay and extra services must be made in accordance with the payment policy above.
Charm-in accepts payments by debit card, credit card, bank transfer and
Not accepted
Specific payment conditions may apply to travel agencies, tour operators and others

In all cases of omission, it is up to the management of the Charm-in to decide on any unexpected situations.

The Management

David Rodrigues